Royal Mail Second Class (2-3 business days)
Due to the unrecorded/uninsured nature of this service we advise customers to choose the next-day ‘Tracked 24’ service from Royal Mail. We anticipate that all orders shipped via Royal Mail will arrive within seven working days of dispatch.
Royal Mail Second Class (2-3 business days) – £2.99
When you spend over £25 on your order, you will receive ‘Royal Mail Second Class’ delivery completely free. Shop Now
Royal Mail Tracked 24 (Next Business Day)
Here at Oceanvape, we work hard to ensure that you receive your products as fast as possible. We use Royal Mail for all our next-day deliveries.
Tracked 24 – Next Day Service (Normally arrives the next business day – tracked) – £4.99
Order online and collect from the store at your convenience – FREE
Picking & Packing
We strive to dispatch all orders placed before 2pm Monday to Friday the same day, excluding Bank Holiday Weekends. Please note that delivery times are estimated.
If you have placed your order after 2pm on a Friday, your order will not be fulfilled until the following Monday (excluding Bank Holiday Weekends).
Royal Mail Second Class – This method of postage is unrecorded and uninsured, meaning that we have no way of tracking it once it is collected by Royal Mail, therefore we will not be able to offer refunds or replacements for items lost or damaged in transit. Should you have any issues using this service please get in contact with us and we will do what we can to rectify the problem. We recommend upgrading to the ‘Tracked 24’ service for absolute peace of mind.
Although the majority of orders are delivered within the relevant time frame, couriers and postal services can experience delays. As a retailer, once a parcel is passed to a courier the delivery is completely out of our hands. If you have experienced an issue with your delivery and have exhausted the courier’s tracking portal, please contact our team on 01752 299889 or email us at email@example.com.